LaptopCharge.com warrants to the customer that its products will be free from defects in materials and workmanship affecting normal use for a period from the delivery date.
Customers may request for a refund or a one-to-one exchange with us within 90 days from date of invoice. You must provide the original invoice (Either paypal confirmation or LaptopCharge.com Confirmation) for all refund or exchange transactions. All warranty, refund or exchange requests will NOT be processed if the customer cannot provide original invoices. It is customer's responsibility to keep all the invoices. Broken warranty seals on goods void all warranties and returns where warranty and return can be made. All returns are subject to a $15 per item re-stocking fee.
After 90 days
and up to one (1) year
from date of purchase, LaptopCharge.com will subject to inspection, repair the defective battery pack or replace it with a new or reconditioned unit. The return must be accompanied by a Return Materials Authorization (RMA) number. (For information regarding how to attain an RMA number please see "Return Policy")
and the customer is responsible for shipping and any other costs involved with returning the defective product(s) back to LaptopCharge.com in a protected packing.
This warranty does not cover normal wear and tear of products. Rechargeable batteries that do not reach 100% original charging capacity are NOT covered by this warranty. (For more information regarding rechargeable battery warranty please see "Rechargeable Batteries Warranty")
This warranty does not cover damage, fault, failure or malfunction due to external causes either, including accident, abuse, misuse, problems with electrical power, servicing not authorized by LaptopCharge.com, usage and/or storage and/or installation not in accordance with product instructions, failure to perform required preventive maintenance, act of God, fire, flood, war, act of violence or any similar occurrence; any attempt by any person other than LaptopCharge.com's personnel or any person authorized by LaptopCharge.com, to adjust, repair or support the products and problems caused by use of parts and components not supplied by LaptopCharge.com.
Rechargeable Batteries Warranty
LaptopCharge.com offers a limited warranty against abnormal breakdown on rechargeable batteries for a period from the delivery date. At LaptopCharge.com's discretion, we will repair or replace the battery if our technician tests it and determines that the battery is in fact, defective. Please be advised that since rechargeable batteries are consumable products, warranty coverage on rechargeable batteries is limited to not being able to hold charges (will not charge).
Rechargeable batteries normally have a limited charging and discharging cycles between 400 ~ 1000 cycles depending on the application and individual's usage pattern. The capacity (available usage time) of rechargeable batteries reduces each time they go through the charging and discharging cycle. Due to these reasons, when rechargeable batteries are not able to reach their full (original) capacity, they are considered as normal wear and tear and, therefore, are not covered under this warranty.